Frequently Asked Questions
Everything you need to know about the world's most versatile hybrid cookware.
What exactly is hybrid cookware?
HexClad hybrid cookware combines the performance of stainless steel, the durability of cast iron, and the convenience of non-stick. Our patented laser-etched hexagon design allows you to sear like professional steel while using less oil and enjoying easy cleanup.
Is HexClad cookware metal utensil safe?
Yes, our unique laser-etched stainless steel peaks protect the non-stick valleys, making our pans completely metal utensil safe. You can use metal spatulas, whisks, and spoons without worrying about scratching the surface.
What is your shipping policy?
We offer free standard shipping on all orders within the contiguous United States. Orders are typically processed within 1-2 business days, and delivery usually takes 3-7 business days depending on your location.
Do you offer a lifetime warranty?
We stand behind our products for life. HexClad offers a limited lifetime warranty that covers any manufacturer defects in materials or workmanship. This ensures your investment in high-quality culinary tools is protected.
Can I use HexClad on an induction cooktop?
Absolutely. HexClad cookware is designed with a magnetic stainless steel base, making it compatible with all cooktops including induction, gas, electric, and ceramic glass. They are also oven-safe up to 500°F.
How do I clean and maintain my pans?
While HexClad is dishwasher safe, we recommend hand washing with warm soapy water and a sponge to maintain the finish. For tough stains, you can use a scouring pad or even steel wool, as the hybrid surface is incredibly resilient.